Privacy Policy

Effective Date: February 14, 2024

iLuka Media LLC ("iLuka Media," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you access or use our website, ilukamedia.com, and explains your rights regarding this information.

By accessing and using our website, you agree to the terms outlined in this Privacy Policy and our Terms of Service. If you do not agree with any part of this Privacy Policy, please do not use our site.

1. Information We Collect

1.1 Categories of Personal Information

We may collect, receive, and process several categories of personal information, including:

  • Contact Information: Name, email address, mailing address, and phone number.

  • Account Information: Usernames, passwords, and other profile-related information if you create an account.

  • Location Information: General location data derived from your IP address and, with consent, precise location data.

  • Online Identifiers: IP address, device ID, browser type, and operating system.

  • Usage Data: Pages viewed, time spent on our site, referral URLs, search terms, and interactions with website elements.

  • Financial Information: Payment details for purchases (processed by third-party providers; we do not store payment data on our systems).

1.2 How We Collect Personal Information

We may collect your personal information through various methods:

  • Directly from You: When you contact us, sign up for our emails, make a purchase, or complete forms on our website.

  • Automatically Through Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to collect information about your interactions with our website. For more information, refer to our Cookie Policy in Section 8.

  • From Third Parties: Business partners, service providers, and social media platforms may share information they have collected, either directly or indirectly, with us.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: Process transactions, deliver requested services, and communicate with you about your account.

  • To Improve Our Website: Analyze website usage, enhance user experience, and develop new features.

  • Marketing and Promotions: With your consent, send newsletters, promotional offers, and other information.

  • Legal Compliance: Comply with applicable laws, regulations, and legal obligations.

  • Security and Fraud Prevention: Detect and prevent security threats and fraudulent activities on our website.

3. Lawful Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following lawful bases:

  • Consent: For marketing communications and certain cookie use, which you may withdraw at any time.

  • Contractual Necessity: To fulfill services or transactions requested by you.

  • Legitimate Interests: To improve our website and services, analyze user engagement, and detect security threats.

  • Legal Obligation: To comply with applicable legal requirements.

4. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Rectification: You may request that we update or correct inaccurate personal information.

  • Right to Erasure: You may request deletion of your personal information, subject to certain legal exceptions.

  • Right to Restrict Processing: You may request limitations on how we use your data.

  • Right to Data Portability: You may request a copy of your information in a transferable format.

  • Right to Object: You may object to processing your data, particularly for marketing.

  • Right to Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.

  • California Residents: Under CCPA, you have the right to know, access, delete, and opt out of the sale of personal information. For more, see Section 9.

  • Nevada Residents: You have the right to opt-out of the sale of certain personal information. Please contact us to exercise this right.

To exercise these rights, please contact us at wendy@ilukamedia.com. We may request proof of identity before processing your request.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email distribution, website hosting, and analytics.

  • Legal Requirements: Governmental authorities, as required by law or in response to legal processes (e.g., subpoenas).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred.

6. Data Security and Retention

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

  • Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

7. International Transfers of Information

Your personal information may be transferred to, stored, and processed in countries outside your own. If you are located in the EEA or UK, please note that your data may be transferred to countries that may not provide the same level of data protection as your home country.

We have implemented safeguards, such as Standard Contractual Clauses, to protect your personal information during these transfers.

8. Cookie Policy

We use cookies and similar technologies to collect information about your interactions with our website and improve your experience. Types of cookies we may use include:

  • Necessary Cookies: Essential for website functionality and security.

  • Functional Cookies: Remember your preferences (e.g., language settings).

  • Analytical Cookies: Help us understand website usage patterns.

  • Advertising Cookies: Deliver targeted advertisements.

Managing Cookies

You may adjust your browser settings to disable cookies, but doing so may limit your access to certain features on our website. We do not currently respond to “Do Not Track” signals from browsers.

9. Jurisdiction-Specific Rights

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about our collection, use, and disclosure of your personal information over the past 12 months.

  • Right to Delete: Request deletion of personal information, subject to certain exceptions.

  • Right to Opt-Out: Request to opt out of the “sale” of your personal information. Note that we do not sell personal information, but we may share data with partners for targeted advertising.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, contact us at wendy@ilukamedia.com.

Nevada Privacy Rights

Nevada residents may opt-out of the sale of certain personal information by contacting us at wendy@ilukamedia.com.

GDPR-Specific Rights for EEA/UK Residents

Please refer to Section 4 for rights applicable to residents of the EEA and UK under the General Data Protection Regulation (GDPR).

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child under 13, we will delete that information as soon as possible. Parents or guardians may contact us at wendy@ilukamedia.com if they believe their child has provided us with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: wendy@ilukamedia.com

  • Mailing Address: PO BOX 45731, Boise, Idaho 83711, United States